Check if your laptop recognizes the mouse or not in the Device Manager. Xscroll is a plug and play mouse, it works with any Windows OS. Sometimes when I turn on the mouse, underneath, the LED lights are on, but mouse does not work, why? Showing of 59 reviews. Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.

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Genius XScroll 3 Button USB Optical Scroll Mouse

This mouse has sat in drawers for ages and always performs well when called upon when more expensive gaming mice from Razer decide to die. I cannot find the driver that supports my device, I am hoping you can develop a driver which can work with the latest versions of Windows and other systems.

It is brand new, I bought it from Amazon, how do I get a replacement? Learn more about Amazon Prime.

Please refer to below links first and follow the setting steps. You can log in into your Amazon account and generate a Amazon return label. Brand name Muose Item Weight After using a mouse with no buttons, just a single piece top shell that you tilt down to the left or right, this Genius mouse is heaven.


I would highly recommend it. Read reviews that mention scroll wheel usb mouse great value works perfectly highly recommended scroll usb well built genius x scroll good price genius mouse mouse is comfortable mouse works mouse so much i bought buttons mice gaming smooth click decided died. One receiver is mapped with one KB, so if the dongle receiver is lost, unfortunately, it is not replaceable. It is well built, precise, henius clicks nice and works on almost any surface despite the cheap price.

Is Xscroll compatible with 32 and 64 bit systems? Tried to put in a new battery, change the USB port on my laptop, but the issue is still the same.

Sometimes the wireless mouse cursor jump randomly, it’s possible the AP router AP router and receiver use the same frequency or a battery low problem will cause the receiver frequency to be affected. What can I do? Would you like to see more reviews about this item? My only issue is that the scroll wheel has rather large steps: This mouse is comfortable to hold and has two distinct buttons for left and right clicking. Having received one of these mice as a freebie I decided to purchase another two.

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Genius Gma XScroll Wheel Scroll Wired USB Optical Mouse | eBay

Share Facebook Twitter Pinterest. There was a problem completing your request. Customers who bought this item also bought. The mouse is 2. The dongle, KB, and mouse require a code pairing process. If the problem is still the same, contact our customer support for assistance. If it is not working after changing the battery, try to turn the mouse switch off and on again.

Genius Product Support – Xscroll

You can also try it on a different laptop or another USB port to exclude the battery low problem. Amazon Second Chance Pass it mousw, trade it in, give it a second life. Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons.

Is there anything I can do? I opticxl a Genius product seven days ago.